Data Privacy Policy

Data Controller Information

This privacy policy describes how openvectorproex B.V. ("we", "our", or "us") collects, uses, and protects your personal information when you visit our website or use our services. We are the data controller responsible for your personal data.

Company Details:
openvectorproex B.V.
Eikenlaan 273
3061 YK Rotterdam
South Holland, Netherlands
KvK: 93287156
VAT: NL917485326B02

Data We Collect

We collect various types of information to provide and improve our education business analysis services. The data we collect includes both information you provide directly and information collected automatically through your use of our website.

Information You Provide

• Contact Information: Name, email address, phone number, and company details when you contact us or request our services
• Communication Data: Messages, inquiries, and correspondence you send to us through our contact forms or email
• Business Information: Details about your education business, financial data, and operational metrics provided during consultations
• Newsletter Subscriptions: Email address when you subscribe to our newsletter or marketing communications

Information Collected Automatically

• Website Usage Data: Pages visited, time spent on site, browser type, device information, and IP address
• Cookies and Tracking: Information collected through cookies and similar technologies as described in our cookie policy
• Analytics Data: Website performance metrics and user interaction data through Google Analytics

How We Use Your Information

We use the personal data we collect for various purposes related to providing our education business analysis services and maintaining our business operations. How we use your information depends on the services you use and your preferences.

Service Provision

• Responding to your inquiries and providing requested information
• Delivering our ROI analysis and consulting services
• Communicating with you about our services and your projects
• Processing payments and maintaining client records

Business Operations

• Improving our website functionality and user experience
• Analysing website usage to enhance our services
• Sending newsletters and marketing communications (with consent)
• Complying with legal obligations and regulatory requirements

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about the cookies we use, please refer to our Cookie Policy.

Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

• Consent: When you provide explicit consent for marketing communications or cookie usage
• Contract: To perform our consulting services and fulfil contractual obligations
• Legitimate Interest: For business operations, website analytics, and service improvements
• Legal Obligation: To comply with applicable laws and regulations

Data Sharing and Third Parties

We do not sell, trade, or rent your personal information to third parties. We may share your data in the following limited circumstances:

• Service Providers: Trusted third-party providers who assist with website hosting, email delivery, and analytics
• Legal Requirements: When required by law or to protect our legal rights
• Business Transfers: In connection with any merger, acquisition, or sale of business assets
• Google Services: Google Analytics and Google Ads for website analytics and advertising purposes

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected or as required by law. Our data retention periods vary depending on the type of information:

• Contact Inquiries: Retained for 3 years after the last contact
• Client Data: Retained for 7 years after project completion for business and legal purposes
• Website Analytics: Retained according to Google Analytics retention settings (26 months)
• Marketing Data: Retained until you unsubscribe or withdraw consent

Your Rights

Under GDPR, you have several rights regarding your personal data. You can exercise these rights by contacting us using the information provided below:

• Right of Access: Request a copy of the personal data we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data in certain circumstances
• Right to Restrict Processing: Request limitation of how we process your data
• Right to Data Portability: Request transfer of your data to another organisation
• Right to Object: Object to processing based on legitimate interests or for marketing purposes
• Right to Withdraw Consent: Withdraw consent for processing where consent is the legal basis

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our security measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication procedures
• Staff training on data protection practices
• Secure data backup and recovery procedures

International Data Transfers

We primarily process data within the European Economic Area (EEA). When we transfer data outside the EEA, we ensure adequate protection through appropriate safeguards such as:

• European Commission adequacy decisions
• Standard contractual clauses approved by the European Commission
• Binding corporate rules or certification schemes

Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information promptly.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

Contact Us

If you have any questions about this privacy policy or wish to exercise your rights, please contact us using the following information:

Privacy Officer
Email: privacy@openvectorproex.top
Phone: +31 104329022
Address: Eikenlaan 273, 3061 YK Rotterdam, South Holland, Netherlands

You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) if you believe we have not handled your personal data in accordance with applicable law.